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High standards of hygiene from our T&S staff Our CEO’s Summerson:
While the number of people who have tested positive for coronavirus in the UK remains relatively low, we take our customer care responsibilities extremely seriously. We are keeping fully up-to-date with official advice, making sure that all our staff understand and follow the very latest COVID-19 guidance for works carried out in both domestic and residential settings. “In the guidance PHE recommends that the best way to reduce any risk of infection is good hygiene and avoiding direct or close contact (within 2 metres) with any potentially infected person. Our T&S staff always maintain high standards of hygiene and follow robust infection control guidelines, but given that we provide a service for some of the most vulnerable people in our communities, during this outbreak we expect them to be extra vigilant about handwashing, coughs and sneezes, and keeping a clean environment for our workers. The wellbeing of our customers and staff is our highest priority.

Policies and procedures in place There have been no cases of coronavirus in any of our staff or offices, but I would like to reassure people that we have robust policies and procedures in place, should this happen. This includes business continuity and contingency planning within the guidelines of Department of Health’s coronavirus action plan published on 3 March. ” According to PHE in normal day-to-day activities facemasks do not provide protection from respiratory viruses, such as COVID-19. PHE recommends that facemasks should be worn by infected individuals only when advised by a carer on behalf of a customer (to reduce the risk of transmitting the infection to other people).

General coronavirus hygiene principles The general hygiene principles everyone should be following include: Washing your hands often – with soap and water (or using alcohol sanitiser that contains at least 60% alcohol if handwashing facilities are not available) – this is particularly important after taking public transport. Covering your cough or sneeze with a tissue, then throwing the tissue in a bin. Employees washing their hands before leaving home on arrival at work after using the toilet after breaks and sporting activities before food preparation before eating any food, including snacks before leaving work on arrival at home before and after any care activity with clients (care staff). Avoiding touching your eyes, nose, and mouth with unwashed hands. Cleaning and disinfecting frequently-touched objects and surfaces.

T&S Heating ltd can confirm that we have provided all our staff with the correct products and safety equipment in accordance with government guidelines to prevent any spread of CORONAVIRUS and we continue to do so to keep our customers safe.

Health Safety
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